ORDERS ARE SHIPPED OUT THE SAME TO NEXT BUSINESS DAY, WITH OUR BUSINESS DAY ENDING/BEGINING AT 12PM DAILY. IF YOU HAVE ANY QUESTIONS OR CONCERNS, PLEASE CONTACT US VIA OUR CHAT FEATURE & WE WILL RESPOND WITHIN 24HRS MONDAY-FRIDAY. ❣️THANK YOU FOR SHOPPING WITH US.❣️



SIMPLI BLANKS | POLICIES & SHIPPING INFORMATION

SIMPLI BLANKS | POLICIES & SHIPPING INFORMATION

Processing Time is the same to next business day from the time your order is paid, excluding holidays and weekends. Our business day ends at 12pm daily, orders made after 12pm will be treated as if they were placed the next day. Shipping time is separate from the processing time and will depend on the shipping method chosen & the carrier of your choosing.

We DO NOT accept returns or order cancellations.

BEFORE ORDERING

-Please refer to the sizing charts provided to ensure a good fit as there are no refunds or exchanges due to sizing error.

-Please double check your order and ensure that everything is correct before placing your order. We CAN NOT edit an order including adding items, changing colors, or changing sizes. Once the order has been placed, your order will be sent with the requested items on that order. 

MISSING, WRONG OR DAMAGED ITEMS

It is the customers responsibility to make a report to us of missing, defective or incorrect items within 48hrs of the delivery of their order. Please attach a photo of the original package including a clear view of the label and a description of the issue. If a package has been damages during transport, please take various photos of the damage as it will be needed for a claim. 

After reviewing your report it will be at our discretion to either replace the item, issue a refund, give store credit or offer to submit an insurance claim on your behalf based on our findings.  Pictures must be added to the report or the report will be considered incomplete and may result in being denied further assistance to resolve the issue. 

No reports will be reviewed after 48hrs has passed from the time your package is delivered
Items are sold AS IS and NO REFUNDS OR EXCHANGES WILL BE GIVEN ON ITEMS THAT HAVE BEEN ALTERED, FOR ANYGIVEN REASON. 

INTERNATIONAL SHIPPING, ADDITIONAL SHIPPING FEE, OR SHIPPING DELAYS

You are responsible for any and all Taxes and Duties that may be added to your order by the carrier.

If you decline any packages you will not get a refund and will need to pay for the additional shipping cost if you'd like it reshipped to you.

If you do not provide the right shipping address or the package is returned to us, you will be responsible for a 25% restocking fee or any additional cost of reshipping. (If the package is returned; if it is not, no refund will be made due to customer error.)

Once your package has been received by USPS, FedEx, or UPS for shipping; Simpli blanks is no longer responsible for the package. Simpli Blanks is not responsible for ANY lost items or delivery delays that may occur once the carrier has the package. WE DO NOT GAURANTEE SHIPPING TIMES. If you have a problem receiving your package, contact us 20 days after the package has been shipped so that we could file a claim on your behalf.  Refunds or package replacements will only be given after the claim is complete. If you need items from a lost package they must be re-ordered.