Policies & Shipping
Simpli Blanks- Sublimation blanks | Policies & Shipping Information
Processing Time is 1 business day from the time your order is processed and paid, excluding holidays and weekends. Shipping time is separate from the processing time and will depend on the shipping method chosen and the carrier of your choosing.
We DO NOT accept returns or order cancellations.
-Please make sure to look over all size charts before ordering since not all shirts are made the same. A size in a different brand of shirt may not be the same size on this brand of shirt.
-Please be sure to understand that pre-orders are usually shipped out within three-four weeks after the "due date" but could take longer if there are unforeseen circumstances. Please join our Facebook group for up to date information on pre-orders.
-Please double check your order and ensure that everything is correct as we CAN NOT edit an order, including adding items, changing colors, or changing sizes. Once the order has been placed, your order will be sent with the requested items on that order.
If you are missing, receive a defective or incorrect item:
Please contact us at firstname.lastname@example.org within 48 hrs. of receiving your order, attach a photo and description of the issue. After receiving your complaint, we will either replace the item or issue a refund if we do not have the item in stock. No complaints will be reviewed on orders after 48 hrs. of the delivery of your package.
For international shipping, fees or delays:
You are responsible for any and all Taxes and Duties that may be added to your order by the carrier.
If you decline any packages you will not get a refund and will need to pay for the additional shipping cost if you'd like it reshipped to you.
If you do not provide the right shipping address, you will be responsible for a 25% restocking fee or any additional cost of reshipping. (If the package is returned; if it is not, no refund will be made due to customer error.)
Once your package has been received by USPS, FedEx, or UPS for shipping; Simpli blanks is no longer responsible for the package. It is your responsibility to buy insurance at checkout if you'd like to be reimbursed by the carrier for lost packages. Simpli Blanks is also not responsible for ANY lost items or delivery delays that may occur once the carrier has the package. If you have a problem receiving your package, contact the shipping carrier as they will be able to track your package or provide you with information on any insurance coverage available.