Simpli Blanks Refund & Return Policy

ALL SALES ARE FINAL

At Simpli Blanks, we take pride in providing quality blank apparel at affordable prices. Due to the nature of our products and our order fulfillment process, all sales are final. We do not accept returns, exchanges, or order cancellations, except for verified order errors or qualifying defective merchandise as outlined below, or where required by law.

We strongly encourage customers to carefully review their orders, product descriptions, sizing charts, colors, quantities, and shipping selections before completing checkout.

1. Order Cancellations & Modifications

Once an order has been placed, it cannot be canceled, modified, or combined with another order.

This includes, but is not limited to:

• Adding or removing items

• Changing sizes, colors, or quantities

• Updating or exchanging products

• Combining multiple orders to reduce shipping costs

• Changing shipping methods after processing has begun

Our fulfillment process is designed to process and ship orders quickly. Once submitted, orders enter our processing system as originally placed.

Customers are responsible for ensuring all order information is accurate before checkout.

2. Product Colors, Sizing & Variations

Please review all product descriptions and sizing charts before purchasing.

Color Variations: Product colors may vary slightly between manufacturing batches, dye lots, and individual items. Colors may also appear differently depending on screen settings, lighting, photography, and electronic devices.

Color differences are normal and do not constitute a manufacturing defect. Refunds, exchanges, and store credits are not provided for ordinary color variations.

Sizing: Customers are responsible for selecting the appropriate sizes. Sizing charts are provided as a reference, and minor manufacturing tolerances may occur.

We do not offer refunds, exchanges, or store credit for incorrect size selections or personal fit preferences.

Specialty Finishes: Acid wash, mineral wash, tie-dye, and other specialty fabrics may feature intentional variations in color, texture, and pattern. These characteristics make each item unique and are not considered defects.

3. Missing, Incorrect, or Defective Merchandise

Although every effort is made to ensure orders are packed accurately, we understand that occasional issues may occur.

All claims regarding missing, incorrect, or defective merchandise must be submitted within 24 hours of confirmed delivery.

To submit a claim, email simpliblanks@gmail.com with:

• Your order number

• A detailed explanation of the issue

• Clear photographs showing the affected merchandise (items must be flat laid showing the entire item front, back and label included)

• Photos of the original shipping package and shipping label, when applicable

Claims must include the required documentation to be eligible for review.

Claims submitted after the 24-hour reporting period may be denied, except where applicable law requires otherwise.

4. Required Documentation for Claims

Missing Items or Damaged Shipping Packages

Please provide:

• Clear photographs of the entire front and back of the original shipping package

• A photograph clearly displaying the shipping label

• Multiple photographs showing any damage, tears, openings, or signs of tampering

• A list of the items believed to be missing

Please retain all original packaging until your claim has been resolved.

Packaging Verification: Simpli Blanks uses recorded packing procedures to verify order accuracy. When our packing records confirm that items were included in the shipment, customers may be directed to the applicable shipping carrier or third-party shipping protection provider for further investigation.

Carrier or insurance claims may require additional documentation. Filing a claim does not guarantee reimbursement.

Incorrect Merchandise Received

If you believe you received the wrong item, please provide:

• A photograph showing the entire item

• A clear photograph of the product barcode or original packaging

• A description of the item ordered versus the item received

If an incorrect item is confirmed, we may require the item to be returned before issuing store credit, a replacement, or another appropriate resolution. Return instructions will be provided when applicable.

Defective or Damaged Merchandise

For merchandise believed to have a manufacturing defect, customers MUST submit:

• A clear photograph of the entire front of the item, laid flat

• A clear photograph of the entire back of the item, laid flat

• Close-up photographs showing the specific defect or damage

• Additional photographs of the original packaging if shipping damage is suspected

Photographs must show the entire garment, not just the affected area.

Videos may also be submitted or requested to assist with verification.

We reserve the right to request additional photographs, videos, or information, including photographs of other merchandise received in the same shipment.

Incomplete claims may be denied if the required documentation is not provided.

5. Packing Verification & Shipping Insurance

To maintain order accuracy, Simpli Blanks monitors and records its packing process.

Claims involving missing merchandise may be reviewed against our packing records before a resolution is determined.

If our records indicate that all merchandise was properly packed, but items are missing upon delivery, the situation may be treated as a potential shipping-related loss or tampering incident.

In these circumstances, customers may be required to cooperate with the shipping carrier or third-party insurance provider, including supplying photographs, documentation, or written statements.

Shipping insurance claims are subject to the insurer's eligibility requirements, investigation, and approval.

6. Altered, Decorated, or Customized Merchandise

NO REFUNDS, RETURNS, EXCHANGES, OR STORE CREDIT WILL BE PROVIDED FOR MERCHANDISE THAT HAS BEEN ALTERED OR DECORATED, EXCEPT WHERE REQUIRED BY LAW.

This includes merchandise that has been:

• Sublimated

• Heat pressed

• Decorated with DTF or vinyl transfers

• Embroidered

• Washed, dyed, cut, or otherwise modified

All merchandise is sold as blank apparel in its original condition.

SUBLIMATE AND DECORATE AT YOUR OWN RISK.

Customers are responsible for determining whether a product is suitable for their intended decoration method.

Results may vary depending on fabric composition, equipment, temperature, pressure, transfer materials, inks, and application techniques.

Simpli Blanks does not guarantee specific sublimation, DTF, embroidery, or heat-transfer results.

We are not responsible for damage caused during decoration or for unsatisfactory application results.

Always inspect your merchandise thoroughly before washing, decorating, or altering it.

7. Claim Review & Resolution

Submitting a claim does not automatically qualify an order for a refund, replacement, or store credit.

Once all required documentation has been received, Simpli Blanks will review the information provided, order records, packing verification, and any other relevant evidence.

Depending on the findings, an appropriate resolution may include:

• Replacement of the affected merchandise

• Store credit

• A partial or full refund

• Assistance with submitting a shipping carrier or insurance claim

• Denial of claims that do not meet the applicable policy requirements

Resolutions will be determined based on the circumstances of each claim and applicable consumer protection laws.

8. Shipping & Delivery

Customers are responsible for selecting a shipping service that meets their needs.

Estimated delivery dates are provided by shipping carriers and are not guaranteed unless expressly stated by the carrier for the selected service.

Once packages are transferred to the shipping carrier, transit times may be affected by weather, transportation disruptions, carrier processing delays, holidays, or other circumstances outside our control.

Shipping delays do not automatically qualify an order for cancellation, refund, replacement, or shipping reimbursement.

Shipping charges are generally nonrefundable once the selected service has been purchased or used, except when required by law or applicable carrier guarantees.

9. Important Claim Deadlines

All missing, incorrect, or defective merchandise must be reported within 24 hours of confirmed delivery.

To avoid delays or claim denials:

• Inspect all merchandise immediately upon arrival.

• Keep the original shipping packaging.

• Take clear photographs before altering or decorating merchandise.

• Email all required documentation to simpliblanks@gmail.com.

Claims without sufficient supporting documentation may be considered incomplete and denied if the required information is not provided.

10. Contact Information

For questions regarding an order or to submit a merchandise claim, please contact:

Simpli Blanks

Email: simpliblanks@gmail.com

Please include your order number in all correspondence.

By placing an order with Simpli Blanks, customers acknowledge that they have been provided access to this Refund & Return Policy before purchase.

Nothing in this policy limits any rights or remedies that cannot legally be excluded under applicable law.